Feedback is necessary and essential in defining common goals in daily work process and at meetings. Constructive feedback can help to modify our own standpoint and enables us to reflect on our behavioural patterns. However, as helpful as useful feedback might be, thoughtless cristicism can be destructive and result in defensiveness and thereby facilitating a conflict situation. In this training, you will examine your own communication styles and will learn the principles of giving and receiveing feedback. You will explore techniques for effective change and communication based on the feedback you receive.
Objectives:
- Examine your communication style
- Learn the principles of giving and receiving feedback
- Explore techniques for effective change and communication based on the feedback you receive
Expert: Artur Sosna (Berlitz)
All levels